WhatsApp bans record over 74 lakh accounts in India in April
Meta-owned WhatsApp banned a record of over 74 lakh bad accounts in India in the month of April, in compliance with the new IT Rules 2021, the company said on Thursday.
Between April 1 and April 30, “7,452,500 WhatsApp accounts were banned and 2,469,700 of these accounts were proactively banned, before any reports from users”, WhatsApp said in its monthly compliance report.
However, it took action on only 234 complaints or about 5 per cent of the total complaints.
The statistics shared by WhatsApp shows that it received 4,100 appeals to ban accounts, out of which it took action only on 223 accounts.
“We respond to all grievances received except in cases where a grievance is deemed to be a duplicate of a previous ticket. An account is ‘actioned’ when an account is banned or a previously banned account is restored, as a result of a complaint,” the report said.
WhatsApp report shows that the Grievance Appellate Committee (GAC) issued it two orders and the company complied with both of them.